On October 11th, 2025, in Ho Chi Minh City, IBH Academy continued its collaboration with Phu Long Real Estate Corporation to organize the training course “Professional Communication and Customer Service” for more than 70 staff members. The course equipped participants with effective communication skills and applied the art of customer service to enhance customer satisfaction…
On September 18th – 19th, 2025, at Hadana Boutique Hoian, IBH Academy successfully conducted the “Train the Trainer” course for 35 managers of Hadana Boutique Hoian. The course provided participants with essential knowledge and skills to confidently become trainers within the resort, such as designing lesson plans, selecting training materials, effectively using teaching aids, and…
On September 08–09, 2025 in Hanoi, IBH Academy, in collaboration with Phu Long Real Estate Corporation, successfully organized the training course “Professional Communication and Customer Care Skills” for the company’s members. The course focused on Equipping participants with effective communication skills in a professional working environment, Developing customer care techniques to enhance satisfaction and loyalty…
On September 7, 2025, in Hanoi, the IBH Academy continued its collaboration with the Victoria Institute of Banking, Finance and Advanced Technology to conduct the “Hospitality Service” workshop for 44 members of m.MBA class. Led by Ms. Nguyễn Thị Minh Tâm – Managing Director of IBH Academy, the session provided participants with an in-depth understanding…
On August 29–30, 2025, IBH Hospitality Training Academy, in collaboration with MENAS, successfully organized the “Professional Customer Service” training program for 42 members. The course focused on equipping participants with fundamental knowledge and in-depth skills in customer service, helping them understand the role and value of delivering positive customer experiences. The training content covered: customer…
On August 26, 2025, at Ariyana Convention Centre, within the framework of the Exhibition and Forum on Technology and Innovation (HORECFEX) 2025, the MOU signing ceremony between IBH Hospitality Training Academy and Vietnam AI Technology Training Academy was held. The partnership aims to foster the integration of hospitality training and artificial intelligence applications in education,…
On August 15-16, 2025, IBH Academy organized the “Leadership Excellence” training course with the participation of 38 managers of Menas Company Limited. The course provides the necessary knowledge and skills for officers to become an excellent leader including effective delegation, the art of leadership, teamwork skills and conflict resolution. At the same time, participants also…
On July 18, 2025, the IBH Academy successfully organized a training course on “Customer Service Skill & Selling skill to maximize the revenue ” for 25 team members of Hadana Boutique Resort Hoi An. During the training course, participants were equipped with foundational knowledge and essential skills through practical customer service scenarios. These included understanding…
On May 23, 2025, at Furama Resort Danang, IBH Academy was pleased to welcome 60 MBA members from FPT School of Business & Technology (FSB) as part of their site inspection and practical learning program. The program started with a comprehensive tour of the Furama Resort Danang, offering students insights into the real-world operations of…
