On September 08–09, 2025 in Hanoi, IBH Academy, in collaboration with Phu Long Real Estate Corporation, successfully organized the training course “Professional Communication and Customer Care Skills” for the company’s members. The course focused on Equipping participants with effective communication skills in a professional working environment, Developing customer care techniques to enhance satisfaction and loyalty…
On September 7, 2025, in Hanoi, the IBH Academy continued its collaboration with the Victoria Institute of Banking, Finance and Advanced Technology to conduct the “Hospitality Service” workshop for 44 members of m.MBA class. Led by Ms. Nguyễn Thị Minh Tâm – Managing Director of IBH Academy, the session provided participants with an in-depth understanding…
On August 29–30, 2025, IBH Hospitality Training Academy, in collaboration with MENAS, successfully organized the “Professional Customer Service” training program for 42 members. The course focused on equipping participants with fundamental knowledge and in-depth skills in customer service, helping them understand the role and value of delivering positive customer experiences. The training content covered: customer…
On August 26, 2025, at Ariyana Convention Centre, within the framework of the Exhibition and Forum on Technology and Innovation (HORECFEX) 2025, the MOU signing ceremony between IBH Hospitality Training Academy and Vietnam AI Technology Training Academy was held. The partnership aims to foster the integration of hospitality training and artificial intelligence applications in education,…
On August 15-16, 2025, IBH Academy organized the “Leadership Excellence” training course with the participation of 38 managers of Menas Company Limited. The course provides the necessary knowledge and skills for officers to become an excellent leader including effective delegation, the art of leadership, teamwork skills and conflict resolution. At the same time, participants also…
On July 18, 2025, the IBH Academy successfully organized a training course on “Customer Service Skill & Selling skill to maximize the revenue ” for 25 team members of Hadana Boutique Resort Hoi An. During the training course, participants were equipped with foundational knowledge and essential skills through practical customer service scenarios. These included understanding…
On May 23, 2025, at Furama Resort Danang, IBH Academy was pleased to welcome 60 MBA members from FPT School of Business & Technology (FSB) as part of their site inspection and practical learning program. The program started with a comprehensive tour of the Furama Resort Danang, offering students insights into the real-world operations of…
On May 20–21, 2025, at the Furama Resort Da Nang, the Danang Hotel Association, in collaboration with IBH Academy, organized the “Leadership Excellence” training course for 25 hotel management and operations members. Under the guidance of IBH experts, the participants were equipped with important leadership skills to enhance their capabilities, such as: building effective teams,…
From May 9th – 10th, 2025, at Ho Chi Minh city, IBH Academy conducted the course “Train the Trainer” for 33 managers of Menas Company Limited. Under the guidance of Ms. Nguyen Thi Minh Tam – Managing Director and Ms. Nguyen Thi Thanh Nhuong – Training Director, the participants were provided with practical and important…
