On January 16, 2026, at the Ariyana Convention Centre Da Nang, Ms. Nguyen Thi Minh Tam, Managing Director of IBH Academy, together with Ms. Nguyen Thi Thanh Nhuong, Training Director, welcomed and held discussions with Ms. Monica Rubiolo, Head of Trade Promotion at the State Secretariat for Economic Affairs of Switzerland (SECO), along with senior…
From 26–29 November 2025, IBH Academy successfully conducted the Professional Service Skills training program for 50 members of Kim Ngan Property Management Services JSC – the service provider for the luxury Kim Long – Kim Bao villa complex. The program featured four key modules: Professional Communication & Service Standards, Housekeeping and Banquet Setup & Serving….
IBH Academy is honored to continue accompanying Vietjet Aviation Joint Stock Company in its series of training program on “Customer Service and Handling Guests’ Situations” for the members of the Ground Service Centre at Tan Son Nhat International Airport. The first class, held on November 14th, 2025, at the Conference Hall of Vietjet Aviation Joint…
On October 21st, 2025, at the Furama Resort Danang, IBH Academy had a meeting with the leaders of the University of Foreign Language Studies – The University of Danang to discuss the Enterprise Semester Program for the upcoming 2026 intake. During the discussion, both sides exchanged ideas on the content, duration, and objectives of modules…
On October 11th, 2025, in Ho Chi Minh City, IBH Academy continued its collaboration with Phu Long Real Estate Corporation to organize the training course “Professional Communication and Customer Service” for more than 70 staff members. The course equipped participants with effective communication skills and applied the art of customer service to enhance customer satisfaction…
On September 18th – 19th, 2025, at Hadana Boutique Hoian, IBH Academy successfully conducted the “Train the Trainer” course for 35 managers of Hadana Boutique Hoian. The course provided participants with essential knowledge and skills to confidently become trainers within the resort, such as designing lesson plans, selecting training materials, effectively using teaching aids, and…
On September 08–09, 2025 in Hanoi, IBH Academy, in collaboration with Phu Long Real Estate Corporation, successfully organized the training course “Professional Communication and Customer Care Skills” for the company’s members. The course focused on Equipping participants with effective communication skills in a professional working environment, Developing customer care techniques to enhance satisfaction and loyalty…
On September 7, 2025, in Hanoi, the IBH Academy continued its collaboration with the Victoria Institute of Banking, Finance and Advanced Technology to conduct the “Hospitality Service” workshop for 44 members of m.MBA class. Led by Ms. Nguyễn Thị Minh Tâm – Managing Director of IBH Academy, the session provided participants with an in-depth understanding…
On August 29–30, 2025, IBH Hospitality Training Academy, in collaboration with MENAS, successfully organized the “Professional Customer Service” training program for 42 members. The course focused on equipping participants with fundamental knowledge and in-depth skills in customer service, helping them understand the role and value of delivering positive customer experiences. The training content covered: customer…
