On May 16th, 2024, IBH Academy organized a Handling guest’s complaint training course for 47 members of Furama – Ariyana Danang Tourism Complex. The training course was conducted by Ms. Le Thi Kim Phuong – Director of Room with lots of useful knowledge and interesting activities in order to maintain the standards of the resort…
On April 25th, 2024, at the Furama Resort Danang, Senior Advisor of IBH Academy – Mr. Gentzsch Andre Pierre along with Managing Director – Ms. Nguyen Thi Minh Tam and experts from the Academy welcomed a delegation of experts from the project “Swiss Tourism for Sustainable Development in Vietnam (ST4SD) led by Mr. Adrien Rebord…
Implementing the strategic cooperation agreement signed on October 6, 2023, between Menas Co., Ltd. and IBH Academy, April 5-6, 2024, at Menas Mall Saigon Airport, IBH Academy continued to organize the training course “Leadership Excellency” for 27 managers of Menas Co., Ltd. Under the guidance of training expert Tran Hai Yen, participants were provided with…
The technical meeting to gather expert opinions for the development of the Executive Hospitality Training programme and train the trainer was held from 26th February to 1st March at Furama Resort Danang. Over a period of five days, experts from EHL Hospitality Business School in Switzerland provided guidance to trainers from four training facilities: IBH…
From March 14th-16th, 2024, IBH Academy conducted a training course on communication and service standards for service staff in Kim Long – Kim Bao Villa Villas.Under the guidance of Ms. Nguyen Thi Minh Tam – Managing Director, Ms. Nguyen Thi Thanh Nhuong – Training Director, the participants have practiced communication manners according to international standards…
On March 13, 2024, IBH Academy collaborated with Education Global Department – FPT University Da Nang to guide 30 students from Kyoto Sangyo University on a tour of the Furama – Ariyana Tourism Complex in Danang. Under the guidance of Mrs. Nguyen Thi Thanh Nhuong – Training Director and experts from the academy, the students…
On March 6th, 2024, IBH Academy collaborated with FPT Education Global Department – FPT University Danang to organize a site inspection to the Furama – Ariyana Tourism Complex for 30 students from EPHEC University – a renowned university specializing in business and management in Belgium. The field trip provided students with a profound and practical insight about…
On February 5th – 6th, 2024, IBH Academy conducted a training course on Food and Beverage set-up and serving for members, especially F&B members of Hadana Boutique Resort Hoi An. Under the guidance of Mr. Edwin van Egmond – Training Expert in the field of F&B Service and Ms. Nguyen Thi Thanh Nhuong – Training…
On January 13th, 2024, at Gallery 1&2, IBH Academy organized a workshop “AI in Marketing and IT Security” for 60 members of the Furama – Ariyana Danang Tourism Complex. Under the sharing of Mr. Pham Ngoc Loi, Director of Digital Transformation – Hotel and Resort Division, the participants learned about GPT Chat and how to…
