On September 08–09, 2025 in Hanoi, IBH Academy, in collaboration with Phu Long Real Estate Corporation, successfully organized the training course “Professional Communication and Customer Care Skills” for the company’s members.
The course focused on Equipping participants with effective communication skills in a professional working environment, Developing customer care techniques to enhance satisfaction and loyalty and Building a professional, dedicated image and improving service quality.
With a modern training approach that combines theory with practical case studies, the program provided participants with valuable knowledge, hands-on skills, and a spirit of wholehearted customer service.