Central Asia is a potential market for Vietnam’s tourism industry in general and Danang in particular. To help staff confidently welcome and serve guests from Central Asian countries, on March 12, 2025, and March 26, 2025, IBH Academy, in collaboration with Furama – Ariyana Danang Tourism Complex, is organizing a training course to provide valuable insights about the Central Asian market for more than 100 employees.
The training program includes:
- Knowledge of the geography, culture, history, and customs of Central Asian countries
- Preferences and specific needs of Central Asian tourists
- Customer service approach for guests from the Central Asian market
This training course not only equips employees with essential skills to confidently serve Central Asian visitors but also represents a strategic step in expanding Danang’s tourism market. By enhancing service quality, it aims to deliver unforgettable experiences for international travelers.
