Ho Chi Minh city, October 6th, 2023, at Menas Mall Saigon Airport, an agreement signing ceremony was taken place between Menas Co., Ltd. and IBH Academy with the aim of strengthening training cooperation and human resources development in the field of customer service.
Cooperation between Menas and IBH Academy will focus on building high-quality training programs to improve the capacity and skills of human resources in the customer service industry. IBH Academy committed to providing in-depth courses, tailored to suit market requirements and ensuring an effective learning environment.
The agreement signing ceremony took place in a solemn atmosphere and witnessed by representatives from both sides. Mr. Nguyen Ngoc Quy, Managing Director of Menas Co., Ltd., shared: “We are very pleased and confident in cooperating with IBH Academy. High quality human resources are a top priority of Menas Company at the present time, when we are developing and implementing many projects. We believe that investing in developing vocational skills, sales capacity and service quality is essential to ensure successful and sustainable development for Menas as well as for our partners. We rely on IBH Academy, with its expertise and reputation in hospitality training and customer service skills, which will apply the Vietnamese spirit of hospitality to services and help Menas operate the Office building, shopping center chain, Yum Food Village, and Duty Free Supermarket chain professionally”.
Ms. Nguyen Thi Minh Tam, Managing Director of IBH Academy, affirmed: “In the cooperation roadmap with Menas, IBH Academy will build training courses focusing on soft skills , develop leadership capacity and building teams. We believe that the success of businesses, especially startups and fast-growing partners, depends on the foundation of corporate culture, needing a strong team capacity, rich in culture. Our cooperation aims for a future of sustainable development through training high quality human resources.”
The cooperation agreement on training and human resource development between Menas Co., Ltd. and IBH Academy not only shows Menas’s commitment to providing the best services to customers and partners, but also demonstrates the vision of the two units in improving the quality of human resources in the customer service industry.
