From November 01st-15th, 2022, IBH Academy organized a training course “Resort Manager” for 3 core Managers of Kim Ngan Company.
Under the guidance of the Academy Training Experts, the participants were trained in the knowledge of how to operate the Resort: Principles of welcoming and serving VIP guests, Overview of the operation of the departments in the Resort, Cost management, IT and Digital transformation,…
Through the course, core Managers from Kim Ngan Company have learned the necessary knowledge to manage and operate a Resort. In particular, they were directly involved in the daily operation at the Resort to have a practical view and apply it to work right after the training period. The course received a lot of positive feedback and was highly appreciated in the training content and training method and how to organize training, bringing useful knowledge into work.
